Information Governance Support Assistant

The postholder plays a crucial role in ensuring the organisation complies with data protection legislation, including the UK GDPR and Data Protection Act 2018. Key responsibilities include acting as the primary point of contact for public enquiries, independently managing the full lifecycle of straightforward Subject Access Requests drafting Freedom of Information responses, and processing third-party disclosures such as police and court requests. Additionally, the role involves keeping the team running smoothly through essential administrative duties, such as triaging mailboxes, validating requester identification, and maintaining records management systems. The ideal candidate will combine strong organisational, digital, and communication skills with a foundational understanding of confidentiality and security principles, alongside a genuine passion for supporting the organisation’s mission to help children and young people live safe, happy, and successful lives.